Why TrueAccord?TrueAccord is a category-defining company.
We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health.
Every year, more than 70 million Americans have negative experiences dealing with debt.
We are changing this by providing a personalized digital experience that guides lenders and consumers through this challenging financial process.With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.Engineering at TrueAccordTrueAccord is growing at a prodigious rate.
Our systems are reaching challenges of scale as we approach tens of millions of transactions per week.
In response to the onboarding of large clients and new features, some systems are actively evolving while others are being rebuilt from scratch.We work with a mix of languages and technologies, including Scala, Java, Go and Python across our stack.
We believe in using the right tool for the job and value simple solutions over beautiful ones.The RoleThe engineering department is looking for a rare individual who sits at the intersection of software engineering and writing prose.
This person will play a vital part in the maturing of our organisation, demonstrating leadership for how we do documentation for the next phase of our growth.
The successful candidate has shipped non-trivial software, as well as authored and published substantive stories, articles, wikis, and blogs.ResponsibilitiesPartner with product managers and software engineers to understand products and projects, and lead the creation of concise, beautiful, understandable, searchable documents that will be used inside and outside the companyCreate document templates for use by a wide variety of teams and staffPioneer documentation best practices and advocate throughout the organizationSupport our Compliance team to generate evidence for audits and due diligence activitiesEdit, proofread and organize existing documentsCoach team members on how to improve their writing and the benefits of great documentationCollaborate with attorneys to prepare and submit patent applicationsQualifications5+ years of experience as a technical writerComfortable writing and delivering on a deadlineStrong opinions on what constitutes good writingExtensive background with wiki sites such as ConfluenceAbility to connect with a diverse group of team members via interviews to attain a deep understanding of our systemsProficient with at least one popular, modern software programming languageBonus PointsExperience in the fintech spaceBackground in journalism, or evidence-based writing such as scientific or academic publicationsBenefits, Perks, and Culture- Everything you need to work remotely- Work with talented and motivated people in a fast-paced, mission-driven environment- Medical/dental/vision insurance, 401k (with match), flex spending plan, and life insurance- Family-friendly policies - parental leave, flexible work from home- Unlimited PTO- Transportation benefitsTrueAccord is a distributed company with a major presence in the San Francisco Bay Area and Lenexa, KS.
We offer a healthy work environment that continuously builds an inclusive and diverse culture where everyone is able to develop the best version of themselves.
We are a dynamic group of people who are subject matter experts with a passion for change.
Our teams are crafting solutions to big problems every day.
If you re looking for an opportunity to do impactful work, join TrueAccord and make a difference.Our Dedication to Diversity & InclusionTrueAccord is an equal opportunity employer.
We promote, value, and thrive with a diverse & inclusive team.
Different perspectives contribute to better solutions and this makes us stronger every day.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.&
Location/Region: Lenexa, KS (66219)