Why TrueAccord?&TrueAccord is a category-defining company.
We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health.
Every year, more than 70 million Americans have negative experiences dealing with debt.
We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process.&With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.The Role:&We are looking for data-driven individuals who have great attention to detail, time management, organization and account level analysis skills.
Our Account Servicing Specialists are problem solvers that work independently or as part of a team, and look to thrive in a dynamic, hyper-growth environment.&Responsibilities:Providing support for data entry and assigned administrative tasksLogs information into the appropriate interface and triages discrepancies timely&Responsible for the intake of department correspondence, reports, client communications and management requests&Ability to work multiple internal and external systems simultaneously&Handling materials containing highly sensitive and confidential informationIdentifying defects in data while processing client reports and account source documentsContinuing operations in accordance with policies and proceduresCompleting triage and follow up work to resolve inventory balances, missing transactions and file processing errors/exceptionsComplete internal audit procedures as directed by Account Servicing leadership&Accurate and timely payment processing, maintain error rate below 1%Accurate, timely and compliant response to internal and external client s requests&Regular onsite attendance and timeliness is essential to this roleAdditional duties as neededQualifications, Skills, and Experience:Bachelor s degree is preferred but not required1+ years of experience in a multi-faceted work based environmentMinimum of 6 months in back office or accounts receivable experienceFamiliar with reconciliations process in either accounting, banking, healthcare or back office&Ability to communicate effectively both verbally and in writingTeam oriented, business professional is a must&Strong interpersonal skillsExtremely detail-oriented, organized, systematic and accurateStrong Excel skills is a requirement; Proficient in Google applicationsExperience with data analysis, reconciliation experience and reporting desiredAbility to prioritize multiple deliverables to achieve deadlinesWhat TrueAccord offers you + Culture & BenefitsTrueAccord is a distributed company with a major presence in the San Francisco Bay Area and Lenexa, KS.&We offer a healthy work environment that continuously builds an inclusive and diverse culture where everyone is able to develop the best version of themselves.
We are a dynamic group of people who are subject matter experts with a passion for change.
*** Full medical, dental, and vision benefits*** 401k with contribution matching*** Monthly performance bonuses*** Generous PTO, paid holidays*** Growth opportunities*** Employee assistance program (EAP)Our teams are crafting solutions to big problems every day.
If you re looking for an opportunity to do impactful work, join TrueAccord and make a difference.Our Dedication to Diversity & InclusionTrueAccord is an equal opportunity employer.
We promote, value, and thrive with a diverse & inclusive team.
Different perspectives contribute to better solutions and this makes us stronger every day.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Location/Region: Lenexa, KS (66219)