Why TrueAccord?&TrueAccord is a category-defining company.
We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health.
Every year, more than 70 million Americans have negative experiences dealing with debt.
We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process.&With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.The RoleEngage is a fast-growing consumer SaaS product that is on its way to becoming the new standard for consumers looking to get out of debt and achieve financial health.
Built on top of the consumer trust that TrueAccord has successfully developed since 2013, Engage paves the path to financial well-being for millions of consumers.
This is a unique opportunity for your work to make a real impact in the world and in people s lives.
You&will join a rapidly-growing team of highly motivated people who take the TrueAccord mission seriously and are determined to succeed.As our first dedicated Data Analyst on Engage, you will take ownership of analytics for our business-to-consumer products.&You will work with multiple teams to define, develop and maintain our data warehouse.&You will conduct deep explorations into our data to identify trends, product insights, and build predictive capabilities.&You will gather key insights around our product, growth, operations, and customers and will collaborate closely with stakeholders to enable informed decision making.&This is an exciting role that is critical for Engage s success and for TrueAccord as whole.Summary of Responsibilities and
Act as an Analytics owner for Engage;&Work closely with stakeholders in Product, Engineering, Marketing, and Operations to ensure that all tactical and strategic objectives are supported by the timely and accurate delivery of reporting and performance measurementManage team business intelligence initiatives from the coordination of data extraction/transformation/loading processes to the design and development of reporting and visualizations to support business operationsTranslate stakeholder requests into the correct analytical framework, including accurate problem identification and hypothesis formationAnalyze product data from Mixpanel, Smartlook, and internal databases to understand consumer behaviorAnalyze multi-channel marketing data to evaluate the performance of marketing campaigns and analyze the funnel from impressions to paying usersKeep a pulse on the metrics that move the business, informing the team of important insights and shiftsWrite clean and concise queries to manage large tables and extract the relevant data efficientlyRoutinely present findings, insights, and recommendations to key stakeholders within Engage and TrueAccordProduce accountability for business outcomes through KPI creation and monitoringEnsure data integrity through the development and use of system controlsRequirements:A minimum of 3 years of experience using quantitative data analysis to solve problems and drive performance is requiredFluency in SQL, along with strong proficiency in data visualization and storytellingCompetency with data visualization or business intelligence tools such as Looker, Tableau, or Power BIDemonstrated pattern of being analytically curious, bringing a learning mindset to understanding a new business and consumer behaviorAbility to present complex information and deliver insights to non-technical business partners clearly and conciselyStrong interpersonal skills and ability to work effectively, both in a team environment and across functionsAttention to detail and accuracy, while maintaining a solid awareness of the big picture, are extremely importantMust be able to work effectively with little direct supervision and in the face of ambiguity, shifting priorities, and multiple deadlinesVery Nice To Have:At least 5 years of relevant analytical experienceBS/MS degree in an analytical discipline: finance, statistics, applied mathematics, computer science, etc.Experience in Financial Technology or on a consumer-focused productFamiliarity with product and marketing analytics tools and technologies: Mixpanel, Google Analytics, Smartlook/FullStory, Hubspot, etc.Ability to use data-driven insights to influence process improvements and controlsWhat TrueAccord offers you + Culture & BenefitsTrueAccord is a distributed company with a major presence in the San Francisco Bay area and Lenexa, KS.&We offer a healthy work environment that continuously builds an inclusive and diverse culture where everyone is able to develop the best version of themselves.
We are a dynamic group of people who are subject matter experts with a passion for change.We offer:
*** Generous paid time off*** Paid training*** We promote work/life harmony*** Paid holidays*** Health, dental and vision benefits*** 401K with matchingOur teams are crafting solutions to big problems every day.
If you re looking for an opportunity to do impactful work, join TrueAccord and make a difference.Our Dedication to Diversity & InclusionTrueAccord is an equal opportunity employer.
We promote, value, and thrive with a diverse & inclusive team.
Different perspectives contribute to better solutions and this makes us stronger every day.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.&
Location/Region: Lenexa, KS (66219)