Diagnose, troubleshoot and repair devices
Provide recommendations for problem resolution
Explain complex technical issues to customers in a non-technical, simple to understand manner
Provide repair and replacement estimates to customers
Greet customers in a friendly manner and maintain a positive work environment- Answer phone calls to the store with a professional, courteous and friendly demeanor
Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
Keep track of all devices and inventory while safeguarding all store stock
Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
Maintain the cleanliness and professional appearance of the store
Performs other duties as required by management, including cleaning of work areas, and office environment.
diagnosis macbook repairs and also other laptops
this job is mainly about doing repairs for cellphones and computers if your serious about this position please inquire
Owner of The iGurus, Matt, has always had an appreciation for technology and its application in our modern day society.
The iGurus are your go to problem solvers when it comes to your technology repair needs. When you come to The iGurus, we have the technical aptitude and experience to repair your device(s). We specialize in a offering a wide variety of electronic device repair solutions for cell phones, tablets, computers, televisions, and game consoles. We strive to create solutions where none were present before and we’ll continue to lead the wireless repair industry as the experts in quick, efficient repairs.
We have grown tremendously since our first walk-in cell phone repair shop in Lawrence, Kansas in 2013 but our commitment to local service has not changed. We continue to provide local repair services to schools, businesses, and consumers within communities throughout Kansas.
Our customers mean everything to us and because of them we strive to continuously grow and improve our techniques. Our promise is one of the many factors we strive for when a customer accidentally breaks their device. We value your peace of mind and our stance is to provide quality repairs with superior service. Each day our customers continue to tell us how happy they are and that makes our jobs well worth our while.
Location/Region: Leavenworth, KS (US)