IMMEDIATE CUSTOMER ADVOCATE OPENINGS IN LAWRENCE
USA800 is looking for dedicated individuals to act as inbound Customer Advocates for each contact.
A Customer Advocate balances customer needs against company priorities, answers all calls promptly with a high level of professionalism and courtesy, and accurately and efficiently translates and provides all product and/or service information using available resources.
- Be Reliable - show up when scheduled, on time, every time.
- Follow your schedule.
- Be friendly, courteous & helpful to both customers and coworkers
- Follow your training & scripting provided to meet and exceed customer expectations
- Use your tools, resources and help screens to solve problems and customer issues.
TARGETED EDUCATION & WORK EXPERIENCE REQUIREMENTS
- Meet minimum age requirement: 16 years of age
- Pass background check and potential drug screen
- For full-time positions: Provide a 10-hour window of availability per day within USA 800's hours of operation; part-time positions available based on applicant's availability
- Commit to possible 2-week training schedule that may be outside availability
- Satisfactorily complete all required assessments as well as script test
- Proficient at using a standard computer and mouse.
- Detail oriented.
- Bilingual applicants encouraged to apply (bilingual differential will apply)
- Competitive Hourly Rate (up to $11.50/hour)
- Select incentive opportunities 401K Health, Dental, Life, and Vision Insurance Paid Sick and Holiday Time Career Path and Growth Opportunities
- Beyond compensation, our core values of passion for our partners, inclusive work environment and our servant leadership approach makes USA800 a dynamic place to work where you can develop your skills, enjoy the work environment, and be part of a team with a passion to serve customers and build our Company.
APPLY TODAY! http://www.theresultscompanies.com/jobs
About this company
Permanent jobs! Benefits, competitive pay, paid training and more! Starting Pay $10.50/hour. Pay differential for Bilingual (Spanish). Located in North Lawrence (near the DMV) at 1025 N. 3rd St., Lawrence, KS 66044. Apply today! www.usa800.com
Location/Region: Lawrence, KS